Better Manage Employees and Office Resources with InControl
InControl is a web based application that will provide reports on a company’s employees, resources, and callers.
InControl will help answer questions such as:
Are my sales people reaching out to the base? A department summary report can help answer that question. Since summary reports support drill down, anything that needs more detail can easily be found.
Who did the caller previously caller talk to and how long were they on hold? A phone number details report will show that call from “cradle to grave”.
Do we have too many / too few call paths? A trunk utilization report will answer that question.
Run reports on demand, save them as a template for later access, or schedule them to be emailed on a regular basic.
Your reports, delivered your way.