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Vision and MyVision Client for Symposium Call Center Server (SCCS), Express, BCM, and Meridian ACD broadcast key call center statistics to LAN-based Wall Displays and Desktop Clients Fast delivery of Real-time data is critical to the success of your call center. Red-Phoenix has specifically designed Vision and MyVision Client to integrate with Nortel's call center products including Symposium Call Center Server (SCCS), Symposium Express, BCM, and even Meridian 1 ACD to delivery fast, accurate information to your agents and supervisors. Driven by a friendly user interface that can be accessed by multiple Supervisors, the Vision administration software allows you to quickly configure new statistics or text messages to be displayed, or you can drag a previously defined element and simply "drop it" on a sign. Whether you are looking for traditional high visibility wall displays or "to the desktop" software clients, Vision is a feature rich application without the rich price tag. Compatible with all supported Symposium call center products offered for M1 and Succession. Vision and MyVision Client deliver the features you need at a fraction of the cost of our higher priced competitors.
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Sunday, 20 May 2012
